Privacy Policy
Last Updated: 3 January 2025
Smart Care Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
When you use our website or request our services, we may collect the following information:
Personal Information: Name, phone number, email address, physical address, and appliance details.
Service Information: Type of appliance, issue details, service requests, and repair history.
Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Provide and manage our repair and maintenance services.
Schedule appointments and respond to inquiries.
Send service updates, reminders, or promotional offers (if opted in).
Improve our website performance, customer support, and service quality.
Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your details only in the following cases:
With our authorized technicians and service staff to fulfill your request.
With trusted third-party partners (such as payment gateways or delivery partners) for service-related purposes.
When required by law, regulation, or legal process.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tools to:
Enhance user experience.
Remember your preferences.
Analyze traffic and improve website performance.
You can manage cookie settings through your browser at any time.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Opt out of promotional communications.
Request deletion of your data, subject to legal and contractual restrictions.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Smart Care Services
Shop No.4 Chinhat Road Gomti Nagar Lucknow 226010.
08009916596
support@smartcaresservices.in